Layaway

KTSKaraoke offers an in-store and online layaway service which allows our our customers to reserve merchandise with a required minimum 20% deposit down and $5 service fee. Merchandise put on layaway is kept in our local store until the balance is paid off in full. A payment plan of every two weeks is suggested, but can be paid sooner; all layaways must be paid in full to the store within 90 days, or the merchandise will be placed back on the sales floor. There are no interest charges on a layaway; however there are some products that excluded from Layaway program. Call us for detail.

Please read our term and policy for Layaway program carefully. Here are some basic information you should know, but if you still have others that need to be answered feel free to call us at 1800-588-1868.

Layaway Options:

In-store
Options: 8 Weeks or 12 Weeks
Payments Every week or Every Two Weeks
Down Payment 20% value of the order value
Service Fee $5
Cancellation Fee $20
Late Fee $20
Payment Type Cash, Money Order , Cashier Check
Online
Options: 8 Weeks or 12 Weeks
Payments Every week or Every Two Weeks
Down Payment 20% value of the order
Service Fee $5
Cancellation Fee $20
Late Fee $20
Payment Type Money Order , Cashier Check

How Does It Work?

For In-Store Layaway:
  1. Shop at our local location 2523 Seaman Ave. S El Monte, CA 91733 and choose your item(s) for layaway!
  2. Make Your Down Payment :Down payments need to be made at the time you select your item(s) and are 20% the value of your order.
  3. Flexible Payments : Make payments at the store during our business hours.
  4. How to Get It : When you make your final payment in store, you can take your order home with you. Please note, if you've purchased items that need to be shipped to the store, the items will ship once final payment is received.
For Online Layaway:
  1. Shop at www.KTSkaraoke.com and choose your item(s) for layaway!
  2. Call us at 1800-588-1868 after you choose your item(s).
  3. Make Your Down Payment : Mail us Money Order/Cashier Check for down payments which are 20% value of your order.Please note: we accept Money Order/Cashier check only for online layaway.
  4. Flexible Payments : Mail us your payment by Money Order/Cashier Check to 2523 Seaman Ave. S El Monte, CA 91733 with Your order number in the back of your payment.
  5. How to Get It : When you make your final payment by mail and after all payments are cleared, you will receive an email indicating that your order is ready to be picked up or shipped.
  6. Please note: we accept Money Order/Cashier check only for online layaway.


Frequently Asked Questions

  1. How long is a layaway contract?
  2. Layaway contracts are 60 to 90 Days.


  3. Can I have multiple layaway accounts?
  4. No. We limit ONE layaway you may have at any one time.


  5. Is there a minimum purchase amount to be eligible for layaway?
  6. There is $100 minimum purchase amount to be eligible for layaway.

  7. Can I change or add items to my layaway?
  8. We do not allow changes or additions to an existing layaway. If you wish to make changes, you will need to cancel and open a new layaway account. Layaway cancellations may result in our standard layaway cancellation fee.

  9. Can I cancel my layaway?
  10. Yes you can cancel your layaway within 30 days from your first payment.

  11. After my contract is paid in full, when can I pick up my order?
  12. If you make your final payment in store, your order will be ready to take home with you immediately following your payment. If you make your final payment online, you will receive an email indicating that your order is ready to be shipped. Please note, if you've purchased items that need to be shipped to the store, the items will ship once final payment is received.

  13. Are there any set-up or cancellation fees?
  14. There is a minimal $10 set-up fee and we do charge a $20 cancellation fee.

  15. How much do I have to pay to start my layaway?
  16. A deposit of at least 20% of the total price of your order and a $5 service fee are due when the merchandise is put into Layaway.

  17. How much do I have to pay per week?
  18. You can pay at least or as much as you want . However, you have to pay your full amount within your contract ( 60-90 days) or a late fee of $20 will be applied.

  19. What happen when I can not pay the full amount in contract days?
  20. If you can not make a payment for your layaway, please contact us right away so we can put your order on hold. We give you 15 days after contract ended to finish your payments but $20 late fee will be applied. After 15 days, if you still not pay in full, your order will be cancelled and all payments are non-refundable.

  21. How long can you hold my Layaway at your location after my contract ended?
  22. For In-store Layaway:
    We will hold your order for 15 days after the last payment is made and ready for pick up. After 15 days, if you still not pick up your order, order will be cancelled and all payments are non-refundable.
    For Online-layaway:
    Your order will be shipped immediately after the last payment is cleared.